This spring I had the necessity to buy a rebuilt Dodge Hemi 5.7 engine. I carried out my overview of PowerTrain Prodcuts and thought they might be a very good match for a alternative motor. After receiving the rebuilt Hemi 5.7 and breaking it in on the 1,500 miles mark, the rear of the engine began to leak. By way of a pair visits to my Dodge dealership they found the rear primary seal / plate meeting was the perpetrator. After going via the guarantee course of with PowerTrain guarantee group, the rear primary seal plate was agreed upon was the leaking element. Though via the investigation of the leak, PowerTrain meeting course of induced the leak. The rear primary seal plate was put in with RTV silicone which didn’t permit the plate to set evenly onto the again of the engine block. Hydrolicing happen the place the plate pushed away from the rear contact factors usually the place the seal would usually seat.
Powertrain Guarantee group didn’t wish to hear the problem (with photos-100% proof) that they have been the accountable occasion to cowl 100% of the damages and labor. Quite than being a arise firm they mentioned it will solely be coated on the bought guarantee I selected. My case and proof pointed and proved they have been 100% accountable. So PowerTrain solely coated slightly over 50% of the invoice. Additionally they solely will cowl one of these challenge 1x after which your achieved. Not pleased with the hidden guarantee agenda (when they’re 100% at fault) and failure to acknowledge their meeting course of induced the main leak in my engine. Because the rear primary seal plate appeared to me previous and worn which made me request a construct sheet for my motor. Once more, denied the request and was kindly blown off. I might have been a brand new buyer I might vet out your entire course of from buy to guarantee earlier than anybody would purchase from Powertrain Merchandise.
The corrections to the Hemi-tick and smoking remains to be not corrected as said by PowerTrain since my break-in interval and now with 4k miles on the engine, I nonetheless expertise the “hemi tick” at startup at occasions and slight smoke remains to be current. I even carried out impartial analysis and switched fuels to the 89 octane since 87 octane has the important thing chemical compounds for lubricant eliminated in comparison with the 89.